A non-refundable booking fee of 10% is required to secure your exclusive hire dates.

The remaining balance is due 8 weeks before arrival which confirms your booking.

Cancellation

• Booking fee is non-refundable.

• If cancelled more than 8 weeks before arrival → balance refunded.

• If cancelled within 8 weeks → full payment is due unless we successfully resell the date.

A pre-authorised security deposit (£1000) is required before arrival.  You must make sure you have the funds available for this to be authorised.

Charges may be applied for:

• Damage to property, furniture, equipment.

• Missing items

• Excessive cleaning

• Lost keys

• Breach of occupancy or noise rules

• Unpaid charges (late checkout, additional cleaning, etc.)

If doing this online, if you bail on the booking process after you have completed personal details but before completing a payment, the booking system will hold the reservation for 72 hours before cancelling. It will also send you an email on how to complete your payment.

This gives you a few days to make sure your friends send you some funds.

Conditions & Use of the Venue

• Exclusive hire gives you private use of the pub, glamping pods, and agreed outdoor areas.
• Maximum occupancy: 30 without prior approval.
• No unauthorised commercial events, ticketed events, or amplified outdoor music without written approval.
• The lead guest (the person booking) is responsible for the behaviour of the entire group.
• Smoking is only permitted in outdoor areas.
• Dogs are not permitted in the pub flat.
• You are over 18.
• You accept responsibility for your whole group.

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Liability

We are not liable for:

• Loss or damage to personal belongings
• Injury caused by misuse or unsafe behaviour
• Weather conditions or events outside our control
• Utility interruptions outside our control
• Nothing excludes our liability for death or injury caused by negligence.

No. All winter exclusive hire bookings are a minimum of two nights. This allows us to prepare the venue fully and deliver a private, high-quality experience.

Check-in is from 3 pm on your arrival day and check-out is 3 pm on your departure day. 

We block the day before your stay to prepare the venue exclusively for your group.

Late departures may incur additional charges.

Accommodation must be left in a reasonable and tidy condition.